Student Complaints & Tickets
Manage student complaints and room maintenance requests
18
Open Tickets
5
High Priority
12
In Progress
45
Resolved This Month
All Complaints & Tickets
| Ticket ID | Student | Room | Category | Issue | Priority | Status | Action |
|---|---|---|---|---|---|---|---|
| #TKT-001 | Rahul Sharma H-2023-001 |
101 | Electrical | Ceiling fan not working | High | Open | |
| #TKT-002 | Priya Mehta H-2023-002 |
203 | Plumbing | Tap leakage in bathroom | Medium | In Progress | |
| #TKT-003 | Amit Kumar H-2023-003 |
105 | Furniture | Chair broken - need replacement | Medium | Open | |
| #TKT-004 | Sneha Patel H-2023-004 |
210 | Electrical | Light bulb replacement needed | Low | Resolved | |
| #TKT-005 | Vikram Singh H-2023-008 |
112 | Urgent | Window broken - security issue | High | In Progress |
Recent Activity
-
#TKT-004 marked as Resolved
by Maintenance Staff - 2 hours ago -
#TKT-002 assigned to Plumber Team
by Hostel Warden - 3 hours ago -
New complaint #TKT-001 created
by Rahul Sharma - 5 hours ago
Raise New Complaint
Statistics
Resolution Rate
85%
Avg. Resolution Time
18 hours
Category Breakdown
Electrical: 35%Plumbing: 25%
Furniture: 20%
Cleaning: 12%
Other: 8%